Online Support & Sales
Empower sales and support agents to visually engage online customers in real time without requiring installs, coding or client reauthentication.
Provide ultra-secure, highly interactive support from any point within the user journey.
Results in a 42% average improvement in handling times vs standard support
Empower clients to actively interact with your products via in-page control passing.
Results in a 29% average increase in conversions vs standard sales support
Delight customers by integrating a simple assistance tool that can be initiated or joined via a single click.
Results in a 33% average increase in satisfaction ratings vs standard support
The Most Seamless Way to Support and Sell Online
Experience the only remote engagement platform that sidesteps installs, latency and coding to support online support and sales.
Samesurf Cobrowse
Browse all forms of content together infrom any device or browser.
In-Page Control Passing
Pass control within the same page without relinquishing device control.
Upload & Share
Upload files to the cloud for instant sharing via a single click.
In-Depth Analytics
Garner valuable analytics for broad insights and regulatory compliance.
HD Audio & Video Chat
Enhance the shared experience for all users via HD audio & video chat.
Screen Sharing
Toggle into screen sharing to display offline content from the desktop.
Session Recording
Record sessions for compliance and share them via a single link.
Screen Redaction
Restrict real time sharing of sensitive data like credit card numbers.
Take Installs Out of the Equation
Samesurf just works via a single click from within our client experiences without requiring installs, engineering or IT modifications of any kind.
Pro
This option includes essential features for the Stand Alone Service.
$40/mo*
Get Started- Install & Code-Free Cobrowse
- In-Page Control Passing
- HD Audio & Video Chat
- Upload & Share with 10GB Storage
- Traditional Screen Sharing
- High Definition Video Sharing
- Instant Text & Link Messaging
- Session Scheduling
- Comprehensive Analytics
- Help Center Support
Enterprise
This option includes the Pro Version and Custom Feature Sets.
Custom
Contact Sales- Website & App Integration via REST API
- Screen Redaction for Sensitive Elements
- Mobile App Cobrowsing for iOS & Android
- Solo Tenant & Self-Hosted Cloud Deployments
- Dedicated Server Based Pricing
- Interface White Labeling
- Domain Whitelisting
- Session Recording
- Management Portal Access
- Priority Support & Enhanced SLAs