Quick Guide
The Quick Guide provides an abridged summary of the primary feature sets and workflows for starting and joining Samesurf sessions.
Sign In
Sign into your Samesurf dashboard and log in with your credentials.
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Start, Schedule and Join Sessions
Hosts can initiate sessions by clicking the start button or scheduling future sessions via the dashboard. Any invited guest can join the session by triggering the Invite Link or Join a Session element.
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Send Invites
Send out session invitations by copying and pasting the published invite link or entering a room number into a Join a Room element.
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Co-Browsing
Samesurf’s install and code free cobrowse technology serves as the core of our patented suite of real-time sales, support and collaboration offerings.
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List of Active Rooms
Samesurf dashboards feature an agent queueing system that allows online agents to join a site visitor on their current webpage via a single click.
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Upload & Share
Samesurf empowers users to upload presentations, videos and documents to our cloud service so they’re instantly accessible within sessions. Uploaded content features crystal clear visual and audio fidelity for all participants on every device and browser.
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Screen Sharing
Activate screen sharing on all modern browsers to broadcast applications and offline content that reside on the user desktop. Participants are able to either share their entire screen or confine sharing to a certain set of open windows.
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HD Video Chat
Samesurf enhances the shared experience via install-free HD Video Chat on supported modern browsers like Chrome, Firefox, Opera, Edge and Safari.
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Audio Conferencing
Samesurf allows session participants to call in from their computers or phones as they speak with one another while sharing visual content in real-time.
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Webinar Chat
Samesurf elevates the collaborative experience by enabling a single host or leader to share their camera with a virtually unlimited number of participants during presentations, webinars and training sessions.
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Analytics
Samesurf enables our clients to adhere to strict compliance regimes while gaining valuable user insights that lead to better campaigns, products and services.
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Categories
Quick Guide
The Quick Guide provides an abridged summary of the primary feature sets and workflows for starting and joining Samesurf sessions.
For Consumers
This For Consumers Section gives critical information on Samesurf’s features and broad applicability for consumer uses like shopping & watching videos together.
For Business
This For Business Section offers in-depth insights on Samesurf’s business related features and uses cases for tasks like remote support & assisted sales.
Integration
This Integration Section sets forth direct links to the Samesurf APIs while also including a review of the site-embed options for initiating and joining cobrowse sessions.
Features
This Features Section provides a short summary of the primary feature sets that support the Samesurf Cobrowse platform.
FAQs
This FAQs Section outlines a comprehensive review of frequently asked questions which relate to Samesurf’s basic components, features & security elements.
Best Practices
This Best Practices Section offers critical insights relating to Samesurf’s system, browser and other requirements while providing recommendations for optimal usage.
Contact Us
This Contact Us Section lists different channels that our clients, prospects and partners can use to get in touch with us on a 365/24/7 basis.