Features
This Features Section provides a short summary of the primary feature sets that support the Samesurf Cobrowse platform.
Co-Browsing
Samesurf empowers multiple users to experience the same content in real time from any device without installs or coding of any kind.In-Page Control Passing
Samesurf supports three types of control passing. Used as the default mode and best for sales scenarios, leader-control mode allows for there to be only one leader at a time but the leader or host can pass control to any other participant via a single click. Single-leader mode empowers only a single leader to interact with the shared content with no ability to pass control. Multi-leader mode allows multiple leaders to simultaneously interact with shared content without having to actively pass control between the participants.Cursor Tracking
Samesurf supports the ability to track each user’s cursor while auto-scrolling to match the leader’s movements on a given page.Screen Drawing
Samesurf empowers users to collaborate and guide one another by sharing screen markings on web pages and the interactive whiteboard.Audio & Video Conferencing
Samesurf enhances the shared experience via install-free HD Video Chat on supported modern browsers like Chrome, Firefox, Opera, Edge and Safari. Our platform also enables participants to call in from their computers and phones so they can speak with one another as they share various forms of content in real-time.Screen Sharing
Samesurf supports the ability to activate screen sharing from all modern browsers to broadcast applications and offline content that reside on the user desktop. Followers are able to view the leader’s entire screen or certain windows on any browser or device.Upload & Share
Samesurf enables users to upload presentations, videos and documents to the Samesurf Cloud and then to guide participants through that content without installs from any device or browser.Security
Samesurf’s security features safeguard data via TLS/SSL encryption, field blocking, screen redaction and the confining of cobrowse activity within a single browser tab.Authenticated Sharing
Samesurf empowers users to share their online experiences on websites that require authentication such as Google Apps, Office 365 and Dropbox with session participants they trust and know well.Analytics
Samesurf enables our clients to adhere to strict compliance regimes such as HIPAA, GDRP, and PCI-DSS while gaining valuable user insights that lead to better campaigns, products and services.Live Messaging
Samesurf enables users to elevate the cobrowse experience by communicating reactions to shared content via live messaging.
Categories
Quick Guide
The Quick Guide provides an abridged summary of the primary feature sets and workflows for starting and joining Samesurf sessions.
For Consumers
This For Consumers Section gives critical information on Samesurf’s features and broad applicability for consumer uses like shopping & watching videos together.
For Business
This For Business Section offers in-depth insights on Samesurf’s business related features and uses cases for tasks like remote support & assisted sales.
Integration
This Integration Section sets forth direct links to the Samesurf APIs while also including a review of the site-embed options for initiating and joining cobrowse sessions.
Features
This Features Section provides a short summary of the primary feature sets that support the Samesurf Cobrowse platform.
FAQs
This FAQs Section outlines a comprehensive review of frequently asked questions which relate to Samesurf’s basic components, features & security elements.
Best Practices
This Best Practices Section offers critical insights relating to Samesurf’s system, browser and other requirements while providing recommendations for optimal usage.
Contact Us
This Contact Us Section lists different channels that our clients, prospects and partners can use to get in touch with us on a 365/24/7 basis.