Screen sharing may expose the leader’s entire screen and is likely to require greater utilization levels for bandwidth, GPU and CPU.
Best Practices
This Best Practices Section offers critical insights relating to Samesurf’s system, browser and other requirements while providing recommendations for optimal usage.
Browsers
Samesurf functions seamlessly on virtually every supported browser including Chrome, Edge, Firefox, Safari and Opera. For optimal results, we recommend using modern browsers while accessing the Samesurf suite of products.
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Web Connectivity
Online collaboration tools like Samesurf exhibit better performance on higher end broadband connections such as cable, DSL & 5G wireless. Users with download speeds of 8mbps or higher will enjoy more optimal experiences.
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Screen Sharing Tips
Co-Browsing on Mobile
Samesurf co-browsing works seamlessly on mobile devices. However and if a user answers a phone call during an active session, that user may get disconnected from the session.
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Authenticated Sharing
Samesurf enables authenticated sharing on sites that require logins such as file repositories or e-commerce sites. Even though only the leader will be able to interact with these sites during shared sessions, users should always be mindful to only pass leader control to users they trust and know well.
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Categories
Quick Guide
The Quick Guide provides an abridged summary of the primary feature sets and workflows for starting and joining Samesurf sessions.
For Consumers
This For Consumers Section gives critical information on Samesurf’s features and broad applicability for consumer uses like shopping & watching videos together.
For Business
This For Business Section offers in-depth insights on Samesurf’s business related features and uses cases for tasks like remote support & assisted sales.
Integration
This Integration Section sets forth direct links to the Samesurf APIs while also including a review of the site-embed options for initiating and joining cobrowse sessions.
Features
This Features Section provides a short summary of the primary feature sets that support the Samesurf Cobrowse platform.
FAQs
This FAQs Section outlines a comprehensive review of frequently asked questions which relate to Samesurf’s basic components, features & security elements.
Best Practices
This Best Practices Section offers critical insights relating to Samesurf’s system, browser and other requirements while providing recommendations for optimal usage.
Contact Us
This Contact Us Section lists different channels that our clients, prospects and partners can use to get in touch with us on a 365/24/7 basis.