Essential Security Insights with Samesurf Cobrowse

September 30, 2024

Samesurf Cobrowse is an effective tool for visual engagement which enables users to seamlessly share and interact with the same content in real time. When dealing with sensitive information, ensuring security and privacy is essential. Here’s what you should know about how Samesurf safeguards consumer data while maintaining strict privacy. 

No Installs, Engineering, Code Placements or IT Modifications of any Kind

Samesurf provides a seamless experience without requiring any installations, code placements or changes to the underlying internet network. Unlike other systems that depend on complex setups and/or javascript code, Samesurf operates like a regular website which utilizes secure HTTPS ports 80 and 443. 

Redaction of Sensitive Screen Elements like Passwords

Samesurf’s technology offers robust redaction capabilities to obscure sensitive information like passwords, credit card numbers, and other personal data during Samesurf co-browsing sessions. This feature effectively prevents unauthorized users from viewing confidential information while ensuring that user privacy is protected.

Security Focused Deployments and Implementations

The Samesurf Server Side REST API enables clients to directly build Samesurf integrations such as launch buttons and Join a Room boxes into their various web experiences. These offerings leverage a unique series of API Keys and Secrets that leverage JWT Tokens for authentication purposes. 

The prime hosting mechanism for Samesurf is cloud-based deployment but our models also enable clients to host deployments within their own cloud hosted environments. Our hosting partners include AWS, Microsoft Azure and IBM Cloud. For regulatory compliance, we are able to confine data transports within a single territory such as the EU. 

Co-Browsing without Data Storage or Processing

One of Samesurf’s standout features is its unwavering commitment to user privacy.  Our solution neither stores nor processes personal data during co-browsing sessions. Once a session concludes, all transmitted information is permanently discarded thus ensuring that no sensitive data is retained. Only generalized analytics such as session duration and participant counts are collected if authorized by our clients.

Restriction of View Access to a Single or Multiple Browser Tabs 

Samesurf’s co-browsing technology enables participants to share either a single browser tab or multiple tabs, ensuring that no other desktop elements are visible. This targeted approach when paired with enterprise-grade TLS/SSL encryption guarantees that all shared sessions are secure and private.

Shared Browsing Without Exposing the Desktop

Samesurf emphasizes real time content sharing over conventional video-first platforms thus enabling users to interact with all forms of content without ever revealing the contents of the user desktop. This approach provides a secure alternative to antiquated screen sharing and remote desktop solutions that rely on the full broadcasting.  

Conclusion

In today’s technologically advanced landscape, privacy and security are paramount. Whether you’re sharing sensitive information or collaborating freely on projects, Samesurf offers a secure and user-friendly platform to meet all of your real-time collaboration needs.

Visit samesurf.com to learn more or go to https://www.samesurf.com/request-demo to request a demo today.