Enhancing Security with Samesurf Cobrowse

September 02, 2024

With data breaches on the rise, many individuals and businesses are at risk of having their most sensitive information compromised. Keeping private information secure is now more important than ever. Samesurf’s co-browsing technology simplifies online collaboration and customer support while integrating strong security features to help mitigate a multitude of security risks. 

Samesurf: The New Standard for Online Engagement and Real-Time Collaboration

Samesurf invented modern co-browse software that allows multiple users to collaborate in real time with no significant security risks.  These are some ways that Samesurf enhances a company’s security posture with modern cobrowse:

No Installs or IT Changes: Samesurf operates as a content-first platform that allows remote users to interact with the same online content from any device or browser without requiring installs, code changes, or network modifications of any kind. 

Hiding Sensitive Information: Samesurf invented the ability to block sensitive information such as credit card numbers and personal data during co-browsing sessions in order to prevent unauthorized users from seeing this information. 

Security-Focused Setup: Samesurf offers secure integrations through its REST API, allowing clients to add Samesurf features into their own web experiences with various authentication and compliance options and a multitude of deployment options.

No Data Storage or Processing: Samesurf doesn’t store or process any data that occur within co-browsing sessions. All data is discarded at the end of each session and only authorized analytics information is available if requested by our clients.

Controlled View Access: Participants can either share a single browser tab or multiple tabs without exposing other desktop elements. All sessions are encrypted with enterprise grade security. 

Shared Browsing Without Exposing the Desktop: Samesurf focuses on content sharing without exposing the desktop. It supports advanced web technologies that are not supported by other cobrowse solutions such as WebGL and SVG animations. 

Conclusion

With data breaches becoming a bigger threat in our modern landscape, using ultra-secure technologies is essential. Samesurf sets a new security standard in online engagement and real-time collaboration while helping businesses protect sensitive information to mitigate security risks. Companies that select our patented cobrowse offerings are guaranteed secure and highly efficient online interactions.

Visit samesurf.com to learn more or go to https://www.samesurf.com/request-demo to request a demo.